Operations Process Associate null

About Wells Fargo

Wells Fargo is a diversified financial service holding company that offers retail and wholesale banking, and wealth management services to individuals, businesses, high-net-worth individuals, and institutions, through its subsidiaries.

Your role

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

Training & development 

Wells Fargo goes beyond standard skill development, prioritizing continuous learning. Their diverse training programs encompass personal and financial growth, fostering an environment for mentorship, diverse career exploration, and recognition initiatives—an encompassing strategy for career advancement.

Benefits

Wells Fargo's benefits may include:

• Health plans
• Well-being
• Paid time off
• Discounts & savings
• Commuter benefits
• Parental and critical caregiving leaves
• Commuter Benefits
• Adoption Reimbursement
• Education Benefits

Career progression

Wells Fargo stands out as an ideal option for students and recent graduates, providing abundant opportunities for both career and personal growth. The ever-evolving landscape of the banking sector, particularly in technology and digitalization, creates a plethora of roles for learning and development. In diverse environments equipped with various technologies, Wells Fargo empowers individuals to shape their futures, enabling meaningful contributions and positive influence in the industry.

Work-life balance

At Wells Fargo, cultivating a harmonious work-life balance is ingrained in the company culture. Acknowledging the vital link between employee well-being and peak productivity, Wells Fargo offers flexible schedules, remote work possibilities, and wellness programs. This empowers the workforce to seamlessly blend professional and personal endeavors, creating a nurturing and fulfilling environment.

Company culture 

Wells Fargo embraces a core set of principles, known as the company's "expectations," shaping its culture universally across all employees, levels, and roles. These principles govern behavior, collaboration, and decision-making, serving as the linchpin for their success both as individuals and as a business.

About you

Required Qualifications:

• Experience in operations support or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Support servicing commercial real estate, construction loans, and problem loans
• Perform routine administrative, transactional, operational, and customer support tasks, including but not limited to:
• Deals Closing/Originations tasks/Boarding and Funding of new deals
• Financial Statement Spreading/Financial Analysis
• Cash Application/Suspense Payment Remediation
• Invoice/Billing reconciliation and other tasks
• Letters of Credit processing
• Payments-related processing
• Doc Prep/Doc review
• Small Business fulfillment tasks
• Credit underwriting experience along with document preparation for commercial loans
• Reviewing inbox and resolving client/stakeholder inquiries and fulfilling requests
• General operations reporting on assigned portfolio
• Enter data, process payments and loan coding changes, monitor, research, and correct exception reports, audit the system of record, and process cash management transactions
• Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
• Interact with internal and external customers to respond to the raised concerns as well as determine the appropriate course of action
• Serve as an intermediary between parties to resolve disputed matters, negotiate, and enact settlements accordingly

How to apply

To apply for this position, please click the "Apply on employer site" button on this page.

Source/s:

• wellsfargo.com
• youtube.com