Security Bank Corporation
Telesales Associate (fresh graduates) (Rolling Intake)
Makati
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 250000 / Year
- 1-2 vacancies
- Apply by 30 Dec 2024
- Start date Ongoing
The Role
As a Telesales Associate, you are responsible for achieving channel and campaign targets through telemarketing callouts. Promote the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services and programs.
How you'll contribute:
- Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
- Ensure completeness, accuracy and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
- Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.
- Performs other related tasks which may be assigned from time to time.
What we're looking for:
- Bachelor’s degree
- With 0-1 year of relevant experience
- Open to fresh graduates
- Oral & Written Communication
- MS Office Application Knowledge
- Team Player
- Multi- tasking Ability
- Willing to work extended hours
- Able to do the job function well even in extreme work pressure Willing to do overtime work during weekdays and/or weekends from time to time.
About Security Bank
Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
Hiring criteria
- No experience required
- Philippine Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
I am a recruitment marketing manager handling mainly our external social media like Facebook, LinkedIn, and TikTok. I also assist the recruiters in their requests for releasing internal and external job ads to help them with their hiring goals.
My role is to create campaigns and ads in order to gauge the right target market for a specific product
Helping to hire the best team members in the company
About the employer
Security Bank Corporation
4.4
1,000 - 50,000 employees
Banking & Financial Services
Security Bank Corporation is one of the Philippines’ leading universal banks that serve retail, commercial, corporate, and institutional clients.
Pros and cons of working at Security Bank Corporation
Pros
The best thing is how Security Bank cares for its employees' work-life balance. They are the only local bank to offer hybrid arrangements to head office employees.
Unlike other banks, Security Bank really makes me feel that I matter. Here, leaders are very approachable and visible.
I feel very rewarded and recognized. Personally, I've already been promoted 3x.
My managers are great mentors. They regularly hold alignments to make sure we are on track with projects.
We have a lot of online and face-to-face learning opportunities not only for technical skills but also soft skills.
Cons
Some leaders are still too traditional.
The company should focus on their salary pay. For me, it's very low.
It's slow and really not discussed often - something to improve to keep people happy.
Complex processes can be simplified. Benefits can be improved.
There is nothing too negative! If I had to answer, it would be that SBC is only present locally.