Security Bank Corporation
Retail System Support Officer (Start ASAP)
Makati, Makati City, Remote
Opportunity expired
Opportunity details
- Graduate Job or Program
- Apply by 15 Aug 2023
- Start date ASAP
About Security Bank
Security Bank Corporation is one of the Philippine’s leading universal banks serving retail, commercial, corporate, and institutional clients. Established on June 18, 1951, it was the first private and Filipino-controlled bank of the post-World War II period.
Your responsibilities
- Provide ProcessMaker support and assistance to the business unit of the bank in addressing system issues, bugs, and limitations affecting the loans and cards process.
- Escalate reported issues on the ProcessMaker system and applications to appropriate units.
- Conduct case investigations on Processmaker and coordinate with various business units and ITG groups to provide accurate resolution to the problem.
- Assist and provide recommendations to businesses and operations for process improvement and ProcessMaker system enhancement.
- Attend various System proposal meetings, Sprint, and scrum meetings.
- Validate UAT scenarios prepared by business or operation on the requested ProcessMaker enhancement.
- Perform ProcessMaker UAT and prepare test scripts and other documentation for process enhancements.
For further details, please click the "Apply on employer site" button
Training & development
Security Bank Corporation has partnered with LinkedIn to provide the bank’s employees access to LinkedIn Learning (LiL), the networking site’s e-learning platform. Security Bank becomes the first Philippine bank to engage with a US-based professional networking company for their enterprise-wide e-learning services through this deal.
Under the terms of the collaboration, Security Bank employees will have access to an extensive library of online courses to help them develop professionally, amidst the sudden shift to other working modalities as a result of the pandemic.
Benefits
- Competitive package and merit increase for a job well done.
- They have annual check-ups and special rates for vaccinations.
- Our in-house gym and fitness provider partners will keep you fit.
- Guaranteed 15 months of pay
- Plus performance-based bonus
- HMO coverage from day one
- Multiple opportunities for career growth
- Family-oriented work environment
Career progression
Employees can use an assessment tool that allows LiL to provide customized learning pathways, which will result in employees seeing a more relevant and value-adding course library that is tailored to their specific job functions and allows them to discover new growth opportunities for their roles.
Work-life balance
In terms of work-life balance, most employees at Security Bank work during regular business hours from Monday to Friday. The company also allowed many employees to work from home during the COVID-19 pandemic.
New employees can also expect a competitive workplace environment, making climbing the corporate ladder difficult. It is, however, a matter of perspective among fresh grads. Individuals who thrive on challenges will find it easy to adapt to the company’s workplace.
Company culture
- Integrity - They act respectfully and honestly to honor commitments while ensuring timely, best-in-class delivery, even when in challenging situations.
- Empowerment - They are accountable for the authority are given and the authority they give to others.
- Innovation - They reimagine existing processes and tools toward achieving better outcomes.
- Execution Excellence - They effectively operationalize strategic goals and drive process and service excellence.
About you
- Bachelor’s degree in Business or IT-related degrees
- Less than 1 year of experience
- With knowledge in testing/application of ProcessMaker
- Preferably with basic knowledge in PHP, JQUERY, HTML, and/or SQL
- With excellent oral and written communication skills
- Knowledgeable in using MS Office Application
- Highly analytical / team player/multi-tasking ability
- Fresh graduates are encouraged to apply!
How to apply
To apply for this position, click the "Apply on employer site" button on this page.
Source/s:
- securitybank.com.ph
- youtube.com
Hiring criteria
- No experience required
- Philippine Citizen +more
- IT & Computer Science +more
- Bachelor or higher
Reviews
I am a recruitment marketing manager handling mainly our external social media like Facebook, LinkedIn, and TikTok. I also assist the recruiters in their requests for releasing internal and external job ads to help them with their hiring goals.
My role is to create campaigns and ads in order to gauge the right target market for a specific product
Helping to hire the best team members in the company
About the employer
Security Bank Corporation
4.4
1,000 - 50,000 employees
Banking & Financial Services
Security Bank Corporation is one of the Philippines’ leading universal banks that serve retail, commercial, corporate, and institutional clients.
Pros and cons of working at Security Bank Corporation
Pros
The best thing is how Security Bank cares for its employees' work-life balance. They are the only local bank to offer hybrid arrangements to head office employees.
Unlike other banks, Security Bank really makes me feel that I matter. Here, leaders are very approachable and visible.
I feel very rewarded and recognized. Personally, I've already been promoted 3x.
My managers are great mentors. They regularly hold alignments to make sure we are on track with projects.
We have a lot of online and face-to-face learning opportunities not only for technical skills but also soft skills.
Cons
Some leaders are still too traditional.
The company should focus on their salary pay. For me, it's very low.
It's slow and really not discussed often - something to improve to keep people happy.
Complex processes can be simplified. Benefits can be improved.
There is nothing too negative! If I had to answer, it would be that SBC is only present locally.