Client Services Specialist null

About the Role

As a Client Services Specialist, you are responsible for the accurate and efficient back-office processing of Trust products and services; recording of all loans funded by Trust & Asset Management Group (TAMG) accounts; monitoring and inventory of all documents submitted by Trust front office and Branches; timely submission of related internal and external reports. Ensures all possible escalations are sorted out and issues are addressed with a long-term solution.

How you will contribute

• Performs the daily processing of assigned Unit Investment Trust Funds, i.e. daily monitoring of all subscription/investment/reinvestment; reconciles UITFs’ fund contributions/redemptions versus actual funds received/disbursed from the accounts
• Ensures that all Confirmation of Participation (COP), Confirmation of Redemption (COR) and Confirmation Advice (CA) are received by clients via email.
• Processes SBOL UITF enrolment applications and transactions
• Processes coupon payments and cash dividends of DIMA clients once funds received from counterparties
• Checks and ensures documents received, verifies completeness and propriety of each document and stores documents received in appropriate files.
• Monitors and follows-up documentary deficiencies and compliance to Trust KYC policies
• Performs yearly inventory of vital documents safekept in vault in Trust Division and in Central Records
• Maintains records of vital documents safekept in the bank’s vault, updates all customer files; ensures completeness of files in compliance with regulatory bodies.
• Submits UITF account opening forms to CDC division for scanning and safekeeping of physical documents.

What we’re looking for

• Bachelor’s degree in Business Studies/Administration/Management; also open to any field of study
• Knowledge on banking industry and familiarization on bank documents is an advantage
• Able to multi-task, attentive to details and delivers accurate reports on time or earlier
• Able to maintain professionalism even in the most chaotic situation. Able to influence others to do what's right even if no one is looking
• Fresh graduates are welcome to apply

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today.