Your role
Some of the things they expect you to do are to:
- Ensure that all customer concerns are properly documented, processed, or referred to concerned fulfillment units / Resolving Parties.
- Adhere to set quality standards by providing excellent customer service at all times.
- Report regularly to CCC Lead and perform other functions as deemed necessary.
About you
To apply, you must have the following qualifications/requirements:
- Bachelor’s degree in any related fields
- 0-2 years of work experience in Customer Service or other similar roles.
- Preferably has experience in Customer Service (voice / non-voice) for Digital Banking or Internet Banking
- Must have good time management skills to handle BAU
- Open for fresh graduates to apply.
- Open to work in Mandaluyong City, Ortigas.
Benefits
Reasons to work at SeABank include:
- Competitive salary
- Generous leave credits
- Option to convert sick leave to cash
- Work-from-home opportunities
- Work-life balance
- Prioritization of health and family
- Compensation, HMO, and rice allowance
Career progression
When you join Seabank, you can expect to gain experience in driving high-impact local projects and possess a holistic view of the business. You can make an impact and leave your mark by contributing to high-visibility projects across your rotations.
Sources
The following sources were used in researching this page:
- indeed.com/cmp/Seabank-Philippines/reviews
- seabank.ph/info
- linkedin.com/company/seabankph/about/