Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online).
Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.
Reports to the Ownership Solutions Head/immediate superior regarding the progress of clients' accounting files.
Updates renewals and handles new and existing accounts.
Update and encode necessary data on the system and maintain inventory records.