Opportunity Expired
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic selves to the table and being valued for it.
Responsibilities for this position include but are not limited to the following:
Develop mastery of the conversion tools required to successfully implement RealPage products and services
Manipulate client submitted materials into a format useable by RealPage Conversion Utilities
Review client business practices and confirm data is converted in a way that best utilizes RealPage products
Complete accurate manual entry of data, from multiple sources, as required by the implementation process
Analyze reports produced through the implementation process to identify and make corrections as necessary
Confirm the results of the implementation process and fulfill client expectations prior to completing each service
Document issues encountered through the implementation process using account management tools, such as Salesforce
Review complex orders to confirm that all services being provided have been properly requested
Perform peer review of the work produced by teammates to ensure it meets department quality standards
Communicate with clients to resolve complex issues with their submitted conversion materials, as required
Meet strict deadlines and manage multiple projects within a short time frame
Communicate with management regarding the status of assignments and any obstacles encountered that may hinder the achievement of designated goals
Must be a graduate of Accounting, Finance, Business-related course, or any four-year course
Fresh Graduates are welcome to apply
Call Center Experience may apply
With at least 1-2 related work experience in Data gathering and Analytics
Excellent English, verbal, and written communication skills
Proficient in MS Excel
Strong organizational and time-management skills with the ability to handle multiple projects in a limited time frame
A results-oriented mindset, which thrives working in a fast-paced environment
Attention to detail and assurance of data integrity
Ability to communicate and explain complex processes and concepts
Proven ability to provide solid customer service
Ability to work overtime and weekends as needed to ensure deliverables are met
Must be willing to work in a fixed night shift schedule
Must be flexible in terms of work arrangement (Work from Home and Work on Site)
Can start ASAP