This is an onsite work setup located in Uptown Mall, BGC. We offer a competitive salary package!
Opportunity details
Opportunity Type
Graduate Job
Number of Vacancies
15
Salary
PHP 240,000 - 378,000
per annum, Transportation allowance + HMO on day 1 upon conversion + 2 free dependents upon regularization, performance bonuses, annual salary increase, life insurance, retirement plans, and 10% night differential.
Must have at least 1-year BPO experience for undergraduates
Responsibilities:
First point of contact interacting with patients over the phone
Handles a high volume of incoming calls
Schedules patient visits and procedures for multiple hospitals and outpatient centres which involves coordinating and adhering to many departments and their clinical protocols
Responds to questions and concerns and directs them to the appropriate location or department
Provides ongoing communication with clinical staff regarding real-time patient status
Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling
Multitasks between several different technology systems to complete functions
Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols
Informs patients of possible co-pays and deductibles need to be paid at the time of service
Reviews and analyzes financial information from the registration system and communicates information to the patient and business office
Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients
Performs all other duties and projects as assigned.
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
Event Management
International Business
Management
Office Studies
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
C
Animation, Visual Effects & Post Production
Communication
Media Studies
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
F
Baking and Pastry-making
Butchery
Cookery
Food & Hospitality (all other)
Food and Beverage Service
Food Hygiene
Beauty Therapy
Hairdressing
Personal Services (all other)
H
Anthropology
Geography
Archaeology
History
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Humanities (all other)
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Work rights
The opportunity is available to applicants in any of the following categories.