Your role
What you will be doing?
- Communicate directly with customers via email to help resolve post-print issues and handle replacement orders for customers who have encountered issues with their original orders.
- Investigate and document the root causes of these replacement orders thoroughly and troubleshoot technical, design, and print errors.
- Improve the overall customer experience for customers who have received less-than-perfect products.
About you
To apply for the role, you must have the following qualifications:
- Exceptional written and verbal English communication skills.
- Strong critical thinking abilities and attention to detail.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Adaptable and flexible, capable of switching between tasks seamlessly.
- Effective team player with a collaborative mindset.
- Availability to work night shifts and weekends.
- Commitment of at least 3 months.
- Willingness to work onsite in Cebu City.
- Basic knowledge of Adobe Illustrator and Photoshop is a plus.
- Open to fresh graduates and undergraduates.
- Candidates should not be currently enrolled as students.
Benefits
Learn about the 10 benefits and perks Nagarro offers its employees.
- Paid vacation
- Employee assistance program (EAP)
- Paid parental leave
- Your work-life balance matters to them.
- Education
- Life insurance
- Healthcare Insurance
- Flat hierarchy
- Giving back
- Fun@Work
Training & development
They offer tailored agile training designed to make a real impact. With ICAgile’s Learning Program, will help you bring globally recognized, high-quality learning programs to your entire organization. If the certified training does not fit your needs, they offer tailored in-house training – on-site as well as virtual, depending on where you are based on the globe.
Career progression
After completing the trainee program, you can move into roles such as Software Engineer, where you will take on more responsibilities and complex projects. With experience, you can advance to senior positions like Senior Software Engineer, Team Lead, and beyond.
Source
The following sources were used in researching this page:
- himalayas.app/companies/nagarro/benefits
- obs.smartrecruiters.com/Nagarro1/744000001071894-trainee
- nagarro.com/en/services/trainings/icagile
- bing.com/search?q=career+growth+of+a+Trainee+in+Nagarro