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About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. 

Your role

As a college intern, you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.

Training & development

All Hilton members deserve a great career, a great leader, and a development path that enables them to thrive. They offer tools and resources for them to grow personally and professionally:

• Hilton University: Team members can access free online learning from SkillSoft, Culture Wizard (their online cultural university), and a six-part eLearning course from Thrive Global.
• Best-in-class hospitality learning via eCornell: Hospitality-focused courses (among many other topics) available for free from Cornell University.
• Mobile apps for Culture Wizard, LinkedIn Learning, and SkillSoft.
• Lead@Hilton: This is a framework that allows all team members to grow as leaders – from entry-level to senior executives. From the leadership unscripted video series where senior leaders share career advice and insights to the virtual development programs created in partnership with Harvard, everyone has development opportunities and resources to help them achieve their career goals.

Benefits

Why they love Hilton:

• The people they work with.
• Opportunities to grow your career.
• Pride in the Hilton Brand.
• Connection with guests & customers.
• Meaningful & fun work.
• Special & unique benefits.

Career progression

Hilton promotes lifelong learning and encourages team members to discover their passions, shaping careers that suit them best. You can advance from a trainee to higher positions, and uniquely, you have the opportunity to explore different career paths rather than staying in one vertical.

Work-life balance

Hilton employees are satisfied with their work-life balance a well-proportioned work-life balance is essential to keep employees happy and productive. Hilton offers paid time off (PTO), including vacation, sick leave, and holidays. The amount of PTO an employee receives depends on their position and length of service. They value the work-life balance of their staff, offering flexible working hours and remote work options where possible.

Company culture

The hospitality company aims to build a culture that supports team members at every step of their personal and professional journey. Hilton is trying to create a workplace that allows someone to be their whole self, to enjoy a fully human experience at work, through four core pillars: purpose, growth, wellness, and inclusion.

About you

What are they looking for?

College interns are always working on behalf of the guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work on your own and as part of a team.

Sources

The following sources were used in researching this page:

• jobs.hilton.com/us/en/job/HOT0AGWJ/Trainee
• jobs.hilton.com/us/en/culture
• youtube.com/@hilton