Digital (Salesforce) Analyst Graduate (Rolling Intake)

Your role

Deloitte Philippines is looking for aspiring new graduates to join their SEA Graduate Analyst Program.

In the role of Digital Salesforce, you will be part of the Customer team of Deloitte Southeast Asia and the Sales & Services team. You will utilize data-driven strategies and cutting-edge technology solutions to invigorate sales and service operations, driving digital growth and improving client relationships through immersive experiences created with leading digital arts.

Some key responsibilities include:

• Collecting and understanding client business and technical requirements
• Developing techno functional solutions within Salesforce - with focus on Sales and Service.
• Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce - Cloud for Customer, Sales Cloud and Service Cloud platform. 
• Interacting with internal, client and partner stakeholders 
• Participating in solution design, implementation, and systems integration.
• Contributing to overall deliverables
• Supporting project team on on-going project activities to ensure project is delivered on-time, on-budget
• Continuously engaging and following up end to end customers' journey

About you

To be considered in the role, graduates must be:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

You also must have the following requirements:

• Available to commence work in October 2024
• Strong academic performance in Business, Engineering, Computer Science, IT, or related field
• In your final year of study or recent graduate between 0-2 years of work experience
• Able to run workshops to define requirements and use cases 
• Experience of capturing business requirements
• Understanding of CRM processes (e.g. Sales Transformation and Service Excellence best practices, use cases, architecture principles)
• Able to carry conversations as a consultant with different level of stakeholders. 

Benefits

Working at a multinational corporation such as Deloitte presents numerous benefits:

• Health card
• Reimbursable meal
• Continuous Learning Assistance Program (CLAP)
• Professional memberships (ISACA, IIA, and etc.)
• International opportunities (Global Mobility Assignments and International transfer)
• Health and wellness initiatives
• Flexible working schedules
• Unlimited access to e-learning courses and webinars
• Technical and soft skills trainings
• Partner with non-profit organizations for CSR projects.

Training & development

Deloitte prides itself on its focus on individuals and commitment to purpose. Placing graduates at the forefront, Deloitte provides exceptional opportunities for career advancement and personal growth. With comprehensive training and e-learning initiatives, Deloitte serves as an exemplary launching pad for recent graduates. Supported by a nurturing environment that fosters a strong work ethic, Deloitte emerges as the preferred choice for aspiring professionals early in their careers.

Sources

• sea.deloitte.com
• deloitte.com/ph
• indeed.com/deloitteph