Consulting Analyst - Digital Customer (Rolling Intake)

About Deloitte

Founded in 1997, Deloitte Philippines is recognized as one of the leading professional services firms in the country, providing audit, tax, risk advisory, financial advisory, and business process solutions.

Your role

• Collecting and understanding client business and technical requirements 
• Developing techno-functional solutions within Salesforce – with a focus on Sales and Service. 
• Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce – Cloud for Customer, Sales Cloud, and Service Cloud platform  
• Interacting with internal, client, and partner stakeholders  
• Participating in solution design, implementation, and systems integration  
• Contributing to overall deliverables  
• Supporting project team on ongoing project activities to ensure the project is delivered on-time, on budget 
• Continuously engage and follow up on end-to-end customers’ journeys.  

Training & development

The Deloitte Academy offers tailored corporate training in areas such as risk management, internal control, internal audit, accounting, finance, soft skills, and industry-specific subjects. The courses provide hands-on learning through facilitated discussions, business games, and simulations. Led by subject-matter experts with practical insights, the training draws from real-world audit management and major transformation projects.

Benefits

Deloitte provides a comprehensive range of benefits, ensuring work-life balance and recognizing your contributions:

• Flexible Work Arrangements - Work in a way that suits you best, with optional onsite work.
• Rewards Platform - Reimbursements for professional development, paid memberships, and performance incentives.
• Benefits from Day 1 - Enjoy paid time off, holidays, health, and life insurance.
• Career Breaks - Take up to 12 months for study, travel, volunteering, or personal interests.
• Training and Development - Access world-class training and funding for professional certifications.
• Career Progression Support - Receive mentoring and coaching for a clear path to career advancement.

Career progression

At Deloitte, they connect you with exceptional people across the region, making sure you make an impact that matters. Learn on the job, online, in the classroom, and at Deloitte University—and have the freedom to explore the latest technologies in an environment where you will grow.

Work-life balance

At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, they believe in work-life harmonization and also offer you a friendly work environment where the people take pride in their achievements, the success of others, and the quality of their work.

Company culture

At Deloitte, each person is unique and valued. Among the best and brightest in the business, their people take pride in their achievements, the success of others, and the quality of their work by high ethical standards.

Read more here...

About you

• In your final year of study or recent graduate between 0-2 years of work experience  
• Strong academic performance in Business, Engineering, Computer Science, IT, or related field
• Able to run workshops to define requirements and use cases  
• Experience in capturing business requirements  
• Understanding of CRM processes (e.g Sales Transformation and Service Excellence best practices, use cases, architecture principles)  
• Able to carry conversations as a consultant with different levels of stakeholders 

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Source/s:

• www2.deloitte.com
• jobs.sea.deloitte.com
• youtube.com