Junior Application Support Analyst null

About Citco

Citco is a global leader in fund services, corporate governance, and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, they deliver end-to-end solutions and exceptional service to meet their clients’ needs.

Your role 

As a member of the Monitoring and Application Verification (MAV) team, the Junior Application Support Analyst will cover day to day monitoring of supported applications. This role will also ensure the applications are ready for business, especially after maintenance work such as patching or software releases.

This is a demanding role within a fast-paced business unit requiring customer-facing skills, attention to detail, and the ability to work in a team environment. Experience in the financial industry, including an understanding of investment portfolio accounting and investor relations processing is a plus.

Training & development

The training courses are led by experienced trainers and combine leading theory with practical real-world application. Citco believes that talent needs to be nurtured and they invest in the people, preparing them for the next stage of their careers.

Benefits

Citco offers an array of benefits that extend beyond the traditional to encompass holistic professional development. This includes tailored training, mentorship opportunities, and continuous learning initiatives, all aimed at nurturing your growth.

Career progression

Throughout your time at Citco, they’ll support your career development. They offer financial support, exam support, and annual fee support for programs that are aligned with your role and career with them. They encourage their employees to continue their education and take professional qualifications.

Work-life balance

Citco provides employees with the workspace, equipment, and resources they need to perform their roles. Teamwork and a positive welcoming office culture remain important to Citco’s success. As such, they expect that employees may work partly in the office and from home to maintain a healthy work-life balance.

Company Culture

CItco is a family-owned business, not a faceless corporation. This personal approach shapes both long-lasting client relationships and a long-tenured employee base. Here, they’ve created a community where colleagues support one another and different departments help others succeed. This people-centric philosophy is the core of who they are—and it shines through in everything they do, every day.

About you

• Have strong oral and written communication skills, especially with other team members including managers, peers, and business stakeholders
• Be an effective team contributor with a passion for growth, new technologies, and automation
• Be committed to ongoing technical development and/or certification
• Demonstrate effective teamwork and working relationships with others
• Troubleshoot and isolate application issues effectively and efficiently
• Monitor alerts through different channels and take action based on documented procedures
• Identify urgency and proper prioritization of concurrent tasks or issues
• Have experience with System/Application Administration and Support including:
  • Unix/Windows Servers' navigation and scripting
  • Windows Desktop/User session navigation
  • Oracle/SQL/PostgreSQL DB familiarity and query building
  • AWS navigation and troubleshooting
• Familiarity or experience with development such as Java or Python is a plus

How to apply

To apply for this position, please click on the "Apply on employer site" button on this page. 

Source/s:

• citco.com