Retail Technology Support Specialist (Start ASAP)

About Chevron Corporation

Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry.

Your responsibilities

• Provides customer service, manage calls, and performs problem resolution for the company.
• Supports and resolves COCO/CORO stores’ Point-Of-Sales (POS) and forecourt systems issues related to hardware, software, and programming.
• Ensures resolution of the site’s reported issues and escalates when needed.
• Monitors issues, documents problems and solutions, and records all activity and communications accurately using the team’s case management system.
• Provides training for procedural problems associated with terminal and dispenser functionalities.

Training & development

Chevron offers continuing education and training to help you cultivate your skills and expand your career within a truly global and collaborative workplace. A year-long process designed to help you develop the confidence and mindset to pursue continuous improvement in your performance and development. Provides on-the-job training, a support network, and an introduction to the company, the business, and their values.

Compensation& benefits

• Prosple salary range Php20,000-26,000.
• Competitive salary.
• Allowances, medical and optical reimbursements.
• Health care coverage for you and your eligible dependents.
• Robust employee-centered program for health and wellness.
• Time off to promote a healthy work-life balance or to care for your family.
• Annual corporate incentive bonus when the company meets established goals.
• Recognition & awards program.
• Long-term savings plan.
• Life insurance.

Career progression

At Chevron, you'll have opportunities to explore new directions within the company, travel, live and work around the world and apply your skills across the full spectrum of the energy business - from upstream and downstream oil production to renewable energy and emerging solutions to sales and marketing. And you'll be supported by some of the most talented people anywhere.

Work-life balance

The company offers time off to promote a healthy work-life balance or to care for your family. Recognition & awards program given to every employee for their job well-done and an annual corporate incentive bonus when they meet established goals.

Company culture

Chevron has been a place where trust, respect, and humility define their culture and where performance, truth, and accountability guide the way. They believe the future of energy will be lower carbon, and they intend to be a leader in that future.” They work to provide the energy that enables human progress around the world.

About you

• Bachelor's Degree in any field.
• Proficient in the use of MS Office applications.
• Good oral and written communication skills.
• Strong interpersonal, organizational, and leadership skills.
• Good analytical and problem-solving skills.
• Call center experience is a plus.

How to apply 

Please click the “Apply on employer site” to apply.

• Chevron hiring process:
• Interview Process.
• Hearing from Chevron after the Interview.
• Drug Test and Background Check.
• Training and Orientation.

Source/s:

• chevron.com
• youtube.com
• glassdoor.com