2022 Ordering Specialist (Rolling Intake)

About Chevron Corporation

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service, and marketing. Established in 1998, CHI serves Chevron affiliates on six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines 

Your role

• The primary point of contact for all Chevron and Texaco marketers, commercial & industrial customers, consumer products customers, installed customers, and all field sales and HQ personnel in NAL. Accountable for the assessment and resolution of customer needs through the direct interface or proper routing to the appropriate resource within the LBST. Accountable for all measured service levels.

• Works with LBC Customer Sales Associates daily basis to ensure complete customer processes from order to invoice. Ensures process discipline and thorough communication on all order fulfillment activities. Maintains knowledge of business strategies and market activities and reacts accordingly to customer demands. 

• Partners with LBC Operational Excellence Process Coordinator to develop and implement resolutions to system and process issues related to customer service and order management. Also partners with Global Service Center counterparts to ensure orders are delivered within correct processes and are working together efficiently.

• Performs daily SAP and Salesforce.com report generation to support various team initiatives.

• Special Projects: called on in times of need to assist in customer events, sales meetings, and other projects that require LBC representation and order management knowledge.

Training, development & rotations

Chevron puts people at the center of everything we do - from protecting the safety and health of people and the environment to helping you succeed. No matter where you are on your career path, Chevron offers continued education and training to help you cultivate your skills and expand your career within a truly global and collaborative workplace.

Read more here...

Compensation & benefits

• Competitive salary

• Allowances, medical and optical reimbursements

• Health care coverage for you and your eligible dependents

• Robust employee-centered

• programs for health and wellness

• Time off to promote healthy work-life balance or to care for your family

• Annual corporate incentive bonus when the company meets established goals

• Recognition & awards program

• Long-term savings plan

• Life insurance

• Career development opportunities for all employees through onboarding, training, and development, mentoring, volunteering opportunities, and employee networking groups

Career progression

Begin a career at Chevron and be a part of the team that brings the world vital energy. Chevron's undergraduate development programs offer the opportunity to grow your professional skills and expand your knowledge of the worldwide energy industry.

At Chevron, you'll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, change career paths and explore new horizons.

Work-life balance

The Work-Life Balance at Chevron Corporation is rated a C by 108 employees putting it in the Bottom 40% of similar size companies on Comparably. 76% of Chevron Corporation employees are satisfied with their work-life balance while 25% feel they are burnt out. A well-proportioned work-life balance is necessary to keep employees happy and productive.

About 35% of the employees at Chevron Corporation work eight hours or less, while 7% of them have a very long day - longer than twelve hours. The Majority of Chevron Corporation employees are satisfied with their work-life balance and do not feel burnt out.

In general, employees who have been at the company for 2 to 5 Years and employees in the Customer Support department believe they have a good work-life balance while employees in the Engineering department and Native American employees think there is room for improvement.

Company culture

They deliver results in the right and responsible way. CHI culture is built upon the principles of responsibility, trust, and integrity. Their leadership is a profound source of pride and we will lead in the future of energy. 

About you

• Bachelor's Degree in any business-related course

• Minimum of 2 years of work experience

• Good in oral and written communication

• With analytical and problem-solving skills

• Can work with minimum supervision

• Willing to work on night shift and holidays

• Fresh graduates are encouraged to apply

• Knowledgeable in SAP and salesforce

• Experience in a phone support function

How to apply

To apply for this position, simply click the “Apply” button on this page

• HR initial phone screening
• Virtual processing for a panel interview
• Job offer
• Medical Assessment
• Onboarding and Orientation.

Source/s:

• chevron.com
• comparably.com
• glassdoor.com